lexus rx 330 : There is nothing really magical about Lexus service. They treat you nice,but you pay for it. You would get equally good routine service from anyreputable service center. I would not trust the quickie lube places. I do myown routine maintenance on our LS400 and have ever since we bought it tenyears ago. No problems. If I ever have a major problem, I'll take it to thelocal import specialist who I know to be extremely competent and reputable.(Example, the dealer wanted $50 to replace a parking lamp bulb -- the onlybulb I've ever replaced, by the way -- the local guy replaced it for free.Would not take any money.) The dealer is also 100 miles away. I don't seemyself going there again except to buy another Lexus. No reason.You have to remember that above all else Lexi are Toyotas. Toyota makes veryreliable cars that do not have to be babied and you do not have to haveexcuses for frequent service requirements like you see over at the BMW newsgroup, for example. Over there if you mention how BMW's need frequent andexpensive service someone will jump on you about what complex high-strungbeasts BMW's are and of course they have big service requirements. Whatutter crap. Dr. Goebbels propaganda machine had nothing on BMW. Thank God noone has to make such silly excuses about Lexi.
lexus rx 330 : Steve Barr (philosopher, poet, humorist, chemist,Visual Basic programmer)"C. Stahl" wrote in message...Excellent. I have a 98 GS300 with 85,000 miles on it and it runs and looksjust like a showroom new 2003. I did have the headlight condensation problemthat is common with the GS at about 30k mi, but it was covered under thewarranty, so no cost to me. I would absolutely buy this car again. My parentshave a 2000 RX300 and they love it as well, enough that my father tried all hecould to stick with Lexus when he replaced his Benz.I got mine at Lexus of Greenwich .. the buying experience was low-stress andpleasant. I went first to McDermott Lexus (closer to me) in New Haven and theywere the worst salespeople to deal with. I even went back to McDermott againwith a co-worker of mine, thinking that maybe it was just a bad eggsalesperson, but he had the same bad experience and ended up buying elsewherebecause they were completely unreasonable on price. I found out later that myboss had gone there first for his GS as well and got the same treatment. InGreenwich they were friendly, accomodating, helpful, and most importantlyreasonable on price.
lexus rx 330 : I don't take it to Greenwich to get serviced since I am closer to Lexus ofWestport, but I have to say that Westport has an unbelievable servicedepartment. Their service is quick, their staff is friendly, they alwaysprovide a loaner (or a coupon for a meal at the diner next door if you preferto wait for the car), and they always wash the car after the service (and theyalso wash it for free any weekday between 12-2). If you're between Greenwichand Westport I'd go with Westport. They've always done a great job, and ifthere was ever a question of whether something was covered or not underwarranty they always fit it in somehow. They always follow up any service witha phonecall and a letter to make sure you were completely satisfied. They alsowill not give the car back until they've fixed a problem. The service managerwent on a test drive with me once because I told him I had a rattle and hewanted to hear it with me in the car. He told me that if a customer tells himthere's something wrong with the car, then there is (because I'm sure you knowthat when you bring a car in half the time mechanics find nothing wrong). Ifyou do end up buying from either dealer, email me...if you tell them I referredyou I'll get a free detailing!
lexus rx 330 : oh, and i forgot to add that in Westport they have freesandwiches/cookies/drinks in their waiting room along with a TV and internetaccess. Not a necessity, but it's pretty nice to have something to do whileyou wait for them to wash the car!I too went from a Volvo to a Lexus. I had a 95 850 Turbo which my wife andI bought used with 24,000 miles on it. While the car was under warranty itwas good. Great speed and good handling, brakes were shit though wentthrough pads like people use toilet paper. I switched to non OEM pads andthey squealed badly. Dealer support was very bad also. I looked at theS60R, but it was over priced.Just took delivery of a six month old IS300, and love it. This car is thebest car I've ever owned. It handles like its on rails, good power and allthe toys you could want.I had an excellent 96 Infiniti G20t that I sold with over 110,000trouble free miles on it and purchased an RX300 back in December,2002. It has a little over 5,000 miles on it now, and it has beenextremely reliable. The only problem I've had was a rear wiper thatsmeared the windshield. My only gripes are that leg room is a touchtight for me as the driver (I'm 6'2" tall), the huge turning circlemakes parking a chore, and I'm less than thrilled with what I callthe "boom box" audio system. My biggest gripe is that Lexus prettymuch mandates service, including oil changes, every 5,000 miles. Thereapparantly is a "sludge" problem with the engine oil if that scheduleisn't followed. I'm used to service every 6 months, which for me ismore like 7,500 miles. the 5,000 mile service schedule is a pain. Makesure you can adhere to it before you consider the RX300 or RX330. Gasmileage for me is averaging 17.5 city, on regular fuel.
lexus rx 330 : Am I missing something? The book for my '02 ES300 says oil every 7500 miles.Right???I'll bet that 7500 miles is for "normal service". What car companies callnormal service is steady 55 to 65 mph long trips with little stopping oracceleration and no stop and go city driving. In other words, very abnormal.They call city/suburban driving like most people drive heavy duty serviceand shorten the interval as a result. They all do it. Steve Barr (philosopher, poet, humorist, chemist,Visual Basic programmer)"B.D. Newman" wrote in message..."5,000-MILE OR 4-MONTH INTERVALS Use 5,000-mile or 4-month intervals if you primarily drive your Lexusunder any of the following conditions:*Driving on unpaved or dusty roads *Towing a trailer or using a camper or cartop carrier *Repeated trips of less than five miles in temperatures belowfreezing.7,500-MILE OR 6-MONTH INTERVALS Use 7,500-mile or 6-month intervals if you primarily drive your Lexusunder conditions less strenuous than those listed above."This seems to me to be pretty specific as to what they consider"strenuous" vs. "less strenuous", rather than the usual "mostlyhighway driving" vs. "city driving". (Well around here, driving onthe highway is probably more stop-and-go than around town anyway. They should call Connecticut the "Construction State", never mind the"Constitution State".) Unless the RX330 has its own requirementswhich are stricter than the ones on the website, it would appear thateven if oil changes were performed every 7,500 miles you would stillbe within their guidelines, under normal commuting or non-heavy-dutydriving. (No, I don't use the car to drive through corn fields on afarm, no I don't tow a race car to the track every weekend, and no, Idon't live in International Falls, MN.)
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